During the COVID-19 pandemic, we are taking precautionary measures by CONTINUING to implement our sanitation routine like we've ALWAYS done, and by promoting a healthier lifestyle that allows our immune systems to work like it is design to.
OUR PURIFICATION PROTOCOL:
- Change face paper after each use⠀
- Wipe down table after each person... including the head piece that face paper covers. ⠀
- Diffuse disinfecting oils ⠀
- Dr. Charminae will wash or sanitize hands between members. (Preferably wash since it’s better at ridding contaminants)⠀
- All babies will receive care on mama’s body or on their own blanket from home. ⠀
- Cleanse & sage entire space at the end of each working day ⠀
The safety of our members has always been important, so we will continue to hold ourselves to the highest standard. TRUST! We ain’t new to this, we true to this!
ONLINE BOOKING PROCEDURES:
You will start by booking your FIRST VISIT | DISCOVERY SESSION. To schedule this session online, please create an account through our appointment site, Jane App. Once the account is created, you will continue to use this account to book your future sessions with us.
There is a $25 non-refundable deposit required for your discovery session. Payment of the deposit must be made in order to book and will be applied towards the total cost of your first visit.
If a session must be changed, a 24-hour notice is required. Cancellations MUST be done through our online booking portal. Please utilize your login to make appointment changes. Emails, texts, or social media messages are NOT allowed to cancel.
Sessions canceled the day of will be charged a fee of $25 using the card on file.
No Call/No show appointments will be charged the full-service fee. *Exceptions are made for emegencies & for mothers who go into labor around their scheduled session time.
Payment is expected in advance or at the time of service.
All tribe members are required to keep a credit or debit card on file.
We accept credit cards and debit cards (including HSA and Flex Spending cards.)
Due to the fact that our focus is on restorative and wellness/holistic care vs. acute care/therapeutic treatment of disease or conditions, we DO NOT accept insurance or provide insurance codes for the purpose of reimbursement.
We are a membership-based practice; therefore, all tribe members who are NOT under a monthly membership, or have a care package with us, will pay our regular fee of $65/per session.
NOTE: If you are an established member and have not been under care for 3 months or longer, a condensed re-examination ($115) will be required.
We strive to return communication as promptly as possible. Please allow us 24 hours to respond to your messages, emails, and/or text messages.
Please note that Dr. Charminae is occasionally out of the studio to attend seminars and conferences to better serve you. When the time comes, you will be given an advance notice for you to schedule your sessions accordingly.
Occasionally, Dr. Charminae provides labor support to tribe members, which results in her being away from the studio. If this should occur doing your scheduled session, you will receive a phone call & email of this notification in advance and will be rescheduled on the following business day or next available date.
Dr. Charminae’s business cell phone is ONLY for emergencies NOT for appointment cancelations, rescheduling, or to discuss current changes within your body. Please read what qualifies as an emergency on our FAQ page.
REFERRALS + GIFT CARDS:
We provide 20% off our DISCOVERY SESSION to all friends and family members who are referred by our tribe family.
Gift cards are available for purchase if you would like to gift a mama with some Charms of Care LOVIN during her pregnancy or postpartum journey for her or her baby.
Gift cards are dispersed in $50 increments.
We appreciate your business. It is with great honor and joy that we serve you.