During the COVID-19 pandemic, we are taking precautionary measures by CONTINUING to implement our sanitation routine like we’ve ALWAYS done, and by promoting a healthier lifestyle that allows our immune systems to work like it is design to.
OUR PURIFICATION PROTOCOL:
ONLINE BOOKING PROCEDURES:
You will start by booking your FIRST VISIT | DISCOVERY SESSION. To schedule this session online, please create an account through our appointment site, Jane App. Once the account is created, you will continue to use this account to book your future sessions with us.
After your 1st visit, you will book your service according to PREGNANCY or POSTPARTUM. From there, you will scroll down & book the session that applies to your membership.
If/when you need to add your baby to your profile, you can do so by logging into the online portal and then select the heading MY ACCOUNT PAGE. From there, you can click on the Family Members tab and add your baby boy/girl.
$25 DEPOSIT FOR FIRST SESSION
There is a $25 non-refundable deposit required for your discovery session. Payment of the deposit must be made in order to book and will be applied towards the total cost of your first visit.
If a session must be changed, a 24-hour notice is required. Cancellations MUST be done through our online booking portal. Please utilize your login to make appointment changes. Emails, texts, or social media messages are NOT allowed to cancel.
Sessions canceled the day of will be charged a fee of $35 using the card on file.
No Call/No show appointments will be charged the full-service fee. *Exceptions are made for emegencies & for mothers who go into labor around their scheduled session time.
If you are more than 10 minutes late for your appointment, your session will be rescheduled for the next available opening.
We strive to return communication as promptly as possible. Please allow us 24 hours to respond to your messages, emails, and/or text messages.
Please note that Dr. Charminae is occasionally out of the studio to attend seminars and conferences to better serve you. When the time comes, you will be given an advance notice for you to schedule your sessions accordingly.
Occasionally, Dr. Charminae provides labor support to tribe members, which results in her being away from the studio. If this should occur doing your scheduled session, you will receive a phone call & email of this notification in advance and will be rescheduled on the following business day or next available date.
Dr. Charminae’s business cell phone is ONLY for emergencies NOT for appointment cancelations, rescheduling, or to discuss current changes within your body. Please read what qualifies as an emergency on our FAQ page.
REFERRALS + GIFT CARDS:
We provide 20% off our DISCOVERY SESSION to all friends and family members who are referred by our tribe family.
Gift cards are available for purchase if you would like to gift a mama with some Charms of Care LOVIN during her pregnancy or postpartum journey for her or her baby.
Gift cards are dispersed in $50 increments.
We appreciate your business. It is with great honor and joy that we serve you.